United Site Services, Inc.
Oct 2006 – Present
Director of Infrastructure Services · IT Data Center Manager · Senior System Engineer Lead
Responsible for all internal and external computer functions — day-to-day operations, server build-out, vendor negotiations, network installation, and interaction with senior leadership. Supervise a staff of three IT professionals.
- Manage 35 Citrix XenApp servers (Windows 2003 R2) and 180+ Windows 2012R2/2008/2003 servers
- Oversee Microsoft Exchange 2003–2019 in clustered configurations; SQL 2000/2005/2008/2012 clusters
- Lead PCI Tier 2 Compliance monitoring and reporting
- Rolled out Citrix XenDesktop 7.5 on EMC XtremeIO; upgraded Citrix farm through XenApp 7.5
- Deployed Microsoft StorSimple on Windows 2012 R2 with DFS (4 TB share, dual-server)
- Built 75-site Aruba wireless network (AP 105, 155, RAP); upgraded 30+ Cisco routers & switches
- Created 3-site Avaya SIP network for inbound 800 calls; deployed Good Technology MDM
Textron Financial Corp / Computer Sciences Corp
Dec 2000 – Oct 2006
Senior System Engineer Lead · Senior Citrix Engineer Lead
Managed internal and external IT functions for a 1,000+ user Citrix environment. Supervised six network professionals while overseeing enterprise infrastructure, WAN, and security.
- Rebuilt crashing 3-server Citrix 1.8 farm into 40-server MetaFrame XPe farm serving 1,000 users
- Replaced 500 desktops with Neoware thin clients — saving the company $800,000 annually
- Deployed Cisco Altiga VPN 3030 for 2,000+ employees; automated rollout to 1,500 remote users
- Maintained 65 Citrix servers, 120 Windows 2000/NT4 servers, Exchange, EMC Symmetrix SAN
- Established Citrix best-practice design, implementation, and support documentation
Senior Lifestyle Corporation
Apr 1991 – Dec 2000
Senior Network Administrator
Managed all IT operations across 7 retirement centers and 8 WAN frame sites. Supervised four network professionals and oversaw budgeting, vendor relations, and server infrastructure.
- Maintained 3 Windows NT 4 servers, 5 Novell 4.11 networks, and Oracle SQL across all sites
- Configured routers, hubs, VPNs, and firewalls (DSL, cable, Frame Relay)
- Supervised payroll processing for 400+ employees using ADP and Kronos
- Prepared financial statements and budgets for 10 facilities
- Trained staff on MS Office, accounting, and care management systems